Tips and Techniques for Being a Confident and Capable Restaurant Manager

What does the word “Management” mean? Look around the Internet and you’ll find many varying definitions. Here’s three examples of what some have said:

• “The activity of getting things done with the aid of people along with resources. ”

• “Effective utilization and coordination of resources such as capital, materials, and labor to achieve characterized objectives with maximum efficiency. ”

• “The procedure of getting activities completed efficiently with and through other individuals including the process of setting and achieving goals through the execution of five basic management functions: planning, organizing, staffing, directing, and controlling; that utilize human, financial, and material information. ”

When you boil these three definitions down as well as summarize, as a restaurant manager you simply must produce benefits and get the work done! We have a proven, three-step process of serving managers enjoy results as detailed below:


A study conducted several years ago found that the average restaurant administrator has 64 unplanned interruptions during the course of a day. This doesn’t wonder any seasoned restaurant manager, but if you’re new to the market or a first-time manager, this means that early in the game of managing, you’ll need to take firm reins over your valuable time!

Your FIRST responsibility as a competent and capable restaurant manager should be to hold yourself accountable for your own time and I had to learn that lesson the hard way.

As a young manager many years previously, I was to attend a meeting with my General Manager, Dave Dalmadge, at 4PM on a day that I was appointed off. When that day arrived, I was many mile after mile away from the restaurant, enjoying my day off. In relation to 4: 15, I received a call from Dork and he simply said to me, “We had a meeting scheduled to get 4PM today and you’re not here. I allocated my very own time for you, so get here as soon as you can” and he hung up.

An hour later, I walked into his office soon after profusely apologizing, I said, “Dave, I’ve always tried to remember every meeting and it’s pretty rare that I forget about commitments. How do you seem to remember everything? ” He told her by pulling out a little bound book from his jean pocket. On the cover of the little book were the words, “Day Timer” and he then showed me that he wrote his / her schedule and every schedule commitment he had made in the e-book. He said to me, “Kevin, get this system, use it everyday, and you’ll never forget anything that’s important. ” I thirstily ordered the 12 little monthly booklets and promptly found after using it just a short time that I:

1 …. seemed to be never late for another meeting.
2 …. never forgot an indivdual’s birthday (because I plugged them in for the entire year inside 12 little calendars).
3…. had less stress mainly because I could see what events were coming up and I acquired plenty of time to prepare.
4…. had a written record associated with what had happened and what I accomplished.
5…. may integrate my personal and professional scheduled activities into one practical spot.
6…. was no longer embarrassed by my own lack of burden.
7…. started producing real results both at work as my own personal life!

I’ll always be thankful to Dave for any singular most important restaurant, and life lesson he tutored me – how to hold myself accountable and how to management my own schedule. Suddenly and with very little work on my own, My partner and i began doing the right thing at the right time!